My name is Hilda and I am from Brownsville, Texas. I had the gastric bypass procedure on December 28, 2013 by Luis Reyes, MD. I have lost 112 pounds since the day of the surgery.
“I knew I was in good hands with Dr. Reyes and the hospital staff. Dr. Reyes has an excellent bedside manner.”
I did my research and Dr. Reyes had the qualifications and experience that I was looking for. I do not regret my decision one bit. Dr. Reyes patiently listened and answered all of my questions and explained to me why the gastric bypass was the best procedure for me. Dr. Reyes set me at ease and I moved forward with having the procedure done.
The day of the surgery I was scared and filled with doubts because with any surgery, complications can occur. I wanted to leave. I told the nurses that I wanted to go home. Dr. Reyes came down to see me and talked to me right before the surgery. He held my hand and reassured me that everything would be fine. Dr. Reyes eased my mind and I felt comfortable to proceed. I knew I was in good hands with Dr. Reyes and the hospital staff. Dr. Reyes has an excellent bedside manner.
Dr. Reyes’ office staff is always friendly and ready to assist with questions, setting up appointments that are required with other doctors and answering insurance questions before and after the surgery. The hospital facilities are excellent and the hospital staff is very helpful, friendly and caring. This is very helpful when recovering.
Dr. Reyes, along with McAllen Heart Hospital, offers a support group. They come down to Brownsville the first Tuesday of every month. This is very beneficial to all patients. The topics are well planned for the needs of the bariatric patients. Paula Kilgore is very resourceful. She is a wonderful listener and is an excellent person for this support group. Having had the gastric bypass herself, she knows the patients’ needs and concerns.
To Dr. Reyes and everyone involved with the process of the bariatric procedure from day one. I thank you from the bottom of my heart for this tool that has changed my own life and my family’s life. I now have a second chance in life to do all of the little things I had been deprived of for so many years.
With great admiration, Hilda.